Fiesta Mexicana

I had a very disappointing experience at Fiesta in Muscle Shoals. I ordered wings, and when I received them, they were clearly undercooked. I politely asked to speak with a manager, and a woman named Laura (not sure of the exact spelling) said she was the manager. I calmly explained the issue and asked if the wings could just be cooked a bit longer. Instead of offering to fix the problem, she accused me of just trying to get free food which was absolutely not the case. I was more than willing to pay I simply wanted properly cooked food. Her attitude was rude and unprofessional, and it completely ruined the experience for me. I won’t be returning to this location. From now on, I’ll stick to the Fiesta in Sheffield where I always get great food and excellent customer service.

I ordered 2 very large orders for a holiday party earlier this month and they absolutely delivered and fulfilled every thing that I needed and requested with no problem. Hilda was fantastic and was extremely helpful and understanding whenever I needed to make a change to my orders. The rest of the staff were also very helpful whenever I came to pay and pick up the food. Food was amazing, service was fantastic. Highly recommend.

The atmosphere is awsome, we had Frankie wait on us real attentive and really nice,great carisma. It was a nice experience totally recommend this place.

Everyone’s meal was very cold expect 1 meal which was a burger. When we told our waiter she told us the only thing she could do was put it in the microwave. She didn’t offer to remake it or find a way to make it better other than saying she can go put it in the microwave. That is not good customer service at all. I then told her not and asked if they could remake it. She said no so then I ask for a refund because at that point I’m not eating the food then she proceeded to call everyone in my party broke and tell us that we just don’t have money for the food… I then get up and try and pay for my food she was refusing to take my card and said look you’re on camera because you won’t pay. I was sitting there handing her my card and telling her to let me pay for it so we can leave we didn’t even want the food anymore. They are very trashy people. I highly do not recommend this place to anyone.

Great friendly service, food was good and fresh we also love the margaritas everyone their is also friendly

The food was disappointing. It looked good by the eye appeal but the taste was bland and flavorless but not inedible. This is the first time I’ve had Mexican food and not enjoy it. This is pretty sad

We went last night for a friends birthday & they didn’t even sing for her. My wings were undercooked & our waitress didn’t gaf about us fr. They charged $2.75 for some buffalo sauce which was wild! They’ve fallen off, must be new management or something it was absolutely empty!