Royal Mail Group Ltd

Address: 14 Rosscliffe Rd, Ellesmere Port CH65 5AA, United Kingdom.
Phone:3457740740.
Website: jobs.royalmailgroup.com
Specialties: Shipping and mailing service, Post office.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 53 reviews on Google My Business.
Average opinion: 2.3/5.

Contact

Open today until 10:00.

Monday: 08:00–10:00
Tuesday: 08:00–10:00
Wednesday: 08:00–10:00
Thursday: 08:00–10:00, 04:00–18:00
Friday: 08:00–10:00
Saturday: 08:00–12:00
Sunday: Closed

Mail and Parcel Delivery: They provide a reliable and secure delivery service for letters and parcels, both domestically and internationally.
Mail Collection Services: For businesses and individuals generating large volumes of mail, they offer collection services to streamline the mailing process.
Special Delivery Services: For time-sensitive or valuable items, they offer guaranteed next-day delivery services.
Post Office Services: As a postal operator, they provide various post office services, including sending mail, purchasing stamps, and tracking deliveries.

The Royal Mail Group Ltd facility is conveniently located at 14 Rosscliffe Road in Ellesmere Port, CH65 5AA, United Kingdom. This location is easily accessible via several transportation options:

By Car: The site is easily accessible by road, with nearby major routes including the M53 and M56 motorways. There is a wheelchair-accessible car park available on-site for customers and visitors.
By Public Transportation: Ellesmere Port train station is approximately 1.5 miles away, with regular services to Liverpool and Chester. Several bus services also stop near the facility.

The Royal Mail Group Ltd facility in Ellesmere Port boasts several unique features that enhance the customer experience:

Sorting and Distribution Center: The site houses a state-of-the-art sorting and distribution center, enabling efficient processing of mail and parcels.
Secure and Safe Environment: The facility prioritizes security, with CCTV surveillance and secure storage areas for mail and parcels.
Wheelchair Accessibility: The building and surrounding areas are designed to be wheelchair accessible, ensuring all customers can access the services they need.

For customers and visitors, it is essential to be aware of the following practical information:

Operating Hours: The facility operates from Monday to Saturday, with specific hours for mail drop-offs, collections, and customer service. It is recommended to check the website or contact the facility for the most up-to-date opening hours.
Contact Information: The Royal Mail Group Ltd facility can be contacted via telephone at 3457740740, or through their website at jobs.royalmailgroup.com.
Careers and Recruitment: Those interested in career opportunities with Royal Mail Group Ltd can find information and apply for positions through their website's dedicated careers section.

With 53 reviews on Google My Business, Royal Mail Group Ltd maintains an average rating of 2.3/5. Despite the mixed reviews, several customers have highlighted positive aspects of the service:

Efficient Delivery: Many customers commend the prompt and reliable delivery services, with parcels and mail arriving as expected.
Helpful Staff: Some customers appreciate the assistance provided by the staff, who are often described as polite and accommodating.
Convenient Location: The facility's location in Ellesmere Port is praised for its ease of access and proximity to public transportation and major roads.

More businesses in Ellesmere Port

Missfit studio

They offer mail and parcel delivery; mail collection services; special delivery services; and post office services.

It's located at 14 Rosscliffe Road; Ellesmere Port; CH65 5AA; UK; Accessible by car via M53 & M56; and by public transport with Ellesmere Port train station nearby.

Operates Monday to Saturday. Check the website for specific hours.

Call 3457740740 or visit jobs.royalmailgroup.com.

Visit jobs.royalmailgroup.com for information and to apply for positions.

2/5

Absolutely unbelievably crap service. I have insomnia and can't sleep some nights so there is a big CLEAR SIGN on my door stating 'if no answer please leave behind black bin' normally this is not a problem and I get a delivery proof pic of it behind bin or it comes through that magical little hole in the door. Letterbox is it ? 🤷 Today I wake up late (no sleep night before or night before that) to find my tracker says delivery attempted YET NO RED CARD and that ofc my big sign had been ignored. Rang up waited 30mins for the lady to repeat my tracking message and then tell me I would have to wait till the next morning (which subsequently I had made plans for) some business to attend to and a therapist to see. But hey ho I will have to live with it..... THANKS ROYAL MAIL LEARN TO READ PS would like to add the service has improved again my normal postman is very good cheary happy chap but sometimes I think it's another stand in maybe who just I don't understand ignoring the signs I don't get it why ignore a sign. Anyway trust saying to say this is NOT constant they are very occasional and as stated my usual service and certainly my postman is nothing short of perfect.

2/5

The staff are always helpful & friendly, but the opening times are ridiculous. They are getting shorter & shorter. It needs to be open later, so people who work can actually come & collect their items.

1/5

Your timings are pathetic. People work. Opening for a 2 hour slot helps no one. The Thursday slot is a deliberate attempt to mess us about. Most people finish work at 5 or 5.30 so it is UNREALISTIC to make it there for 6pm. Pathetic. No wonder you are losing money hand over fist.

1/5

"attempt delivery" for two days now saying nobody is in.lies .I even gave my phone number. do the job or pass the contracts on. no wonder you are in the news for failing

1/5

Honestly I've never experience such hassle from a Post Office before. We have lived at our address for TWO YEARS and had numerous deliveries -2 when we first moved our parcels kept getting sent back to the senders as 'incorrect address' - Now this happens still every so often and has happened TWICE in the past 2 months again. It's getting ridiculous. Our address is perfectly accessible and is on Google maps, maps ETC. so there should be no issues whatsoever any more. It's very frustrating and you can't even contact them properly either !!

1/5

One star is too much for this postman. I received a package yesterday. I tried ringing the local sorting office to complain about the postman but they close at 10 am ?why? My package was roughly shoved through my letterbox after the postman had knocked on my door? There is a notice at the side of the door stating "PLEASE USE MY INTERCOM DO NOT KOCK MY DOOR THANK YOU". This notice is for my security , I am 76 years of age. It is not for the postman to blatantly ignore. He seemed to think the notice should not apply to him! He could easily have used the intercom to advise me about my delivery but chose not to. When I opened the door he argued with me and threatened that he would not deliver my mail in future. Really!! My security was of no importance to him. He was utterly rude and a total mysogenist. Needless to say that I have reported this awful postman to head office for his unacceptable behaviour. Where is the nice postman we used to have in this area? This notice is for my security

1/5

Awful service. They deserve 0 star. I don’t know why these guys are still in operation. Worse delivery service ever. *Always delivering my mail to another address… *1st class arrives 2 days after getting a delivery notification and 2nd class is 3 days afterwards.

1/5

8-10am to pick up a parcel? Stop changing the times every 5 minutes. I’ve had 2 parcels returned thanks to it never being open. Absolutely dire company. As is evident by the latest scandal.

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